Help and advice
We want you to get the most from electricity and provide the following specialised support for business customers:
- Friendly advice from our Business Energy Customer Helpline at 08457 455 455 backed up by technically qualified staff to deal with more complex enquiries. 90% of calls are answered in less than 20 seconds.
- A Free 'Tariff Check' backed up by a money-back guarantee
- Staff to provide a high quality, tailored presentation to suit your business group or representative organisation.
- Brochures and literature giving help and advice on a wide range of topics – click here.
Why choose NIE Energy?
NIE Energy Limited
We supply electricity to around 780,000 homes and businesses and aim to provide customers with great value for money and the highest standards of customer service.
With an unrivalled history and heritage of serving customers in this part of the world, we are proud to be Northern Ireland’s premier energy supplier.
Is anybody there?
Our business customers tell us that that getting fast, accurate advice on billing queries is very important to them. Presently our specially trained Business Energy team, based in Belfast, answer nine out of ten calls in less than 20 seconds.
What additional charges?
The General Consumer Council's handy leaflet 'Electricity - Getting the right contract' gives sensible, practical advice on shopping around for electricity.
In summary NIE Energy offers the following:
- Competitive prices
- Simple tariffs
- No complicated contracts
- Superior customer service
You can contact us by e-mail to business@nieenergy.co.uk or by calling 08457 455 455 (9am-5pm, Mon-Fri, not open Public/Bank holidays).